Rental Agreement Details
All rentals through Car Hire are governed by a comprehensive Rental Agreement provided during the booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance information, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
Eligibility Criteria
Renting a vehicle in Rochester
- To rent a vehicle from Car Hire in Rochester, drivers must be at least 21 years old, with age restrictions varying by vehicle category. A valid driving license appropriate for the vehicle is required, as well as identification and proof of residence. Payment information and a security deposit are necessary, along with any additional requirements outlined in the Rental Agreement.
Booking and Payment Options
- Reservations for Car Hire services in Rochester can be completed through our website, by phone, or directly at our local office. A deposit may be necessary to confirm your booking, with the remaining balance and security deposit due at the time of vehicle pickup. All charges are listed in British Pounds (£) and include applicable VAT. We accept major credit and debit cards, processed securely via trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. When returning the vehicle, it should be in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and may incur additional charges. Please return the vehicle with the fuel level at the same point as when collected; otherwise, refueling fees will apply. Late returns may result in extra fees, so please contact us as soon as possible if you foresee any delays. You will be liable for any parking fines, traffic violations, or other charges incurred during the rental period, plus an administration fee.
Insurance and Liability in Rochester
- All rentals include basic third-party insurance. Comprehensive details and excess amounts are outlined in the Rental Agreement. Additional insurance options may be available to further limit your financial exposure. It's advisable to review these options thoroughly. You will be liable for any damage or loss up to the excess amount unless additional coverage is purchased. Damage resulting from negligence or misuse remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on your booking type and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges, impacting your overall rental experience.
Prohibited Uses in Rochester
Prohibited Vehicle Uses in Rochester
- Use of our vehicles for illegal activities or purposes is strictly prohibited. Engaging in racing, rallying, off-road driving, or any hazardous activities is not allowed. Transporting dangerous materials, sub-letting the vehicle, or permitting unauthorized drivers is also prohibited. Driving under the influence of alcohol or drugs is unacceptable. Please adhere to passenger and weight limits, and do not drive outside the agreed geographical boundaries without prior authorization.
Breach of these terms may lead to immediate rental cancellation and fees.
8. Liability Limitations in Rochester
To the fullest extent allowed by applicable law, Car Hire Rochester will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the amount you paid for the rental within the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law in Rochester
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Terms Update Notification
We reserve the right to update these Terms at any time. Changes will take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Rochester Car Hire Services
Rochester, Kent, UK
Contact Us: Phone:
441642685125